First Impressions are lasting impressions. Make onboarding
an impression that drives success!
ABOUT
Empowering healthcare organizations to build and optimize onboarding processes that drive retention and enhance workforce integration.
Cited as a best practice model by Joint Commission
for the Onboarding program at Duke Health
Comprehensive Onboarding Solutions for Healthcare Success
At Ecclestone Onboarding, we specialize in creating structured, effective onboarding programs designed to maximize retention and support long-term success. Our approach ensures a seamless transition for healthcare professionals by addressing key areas essential to a successful onboarding experience:
🔹 Structured Onboarding Programs
We develop comprehensive onboarding processes that introduce new hires to contacts, position expectations, facility offerings, policies and protocols, organizational culture, and community integration. We ensure your program addresses employee needs and aligns with corporate expectations
🔹 Adaptability in the changing environment
Healthcare is constantly evolving, and your onboarding must keep pace.
Mergers, acquisitions, and leadership changes present unique challenges, but our proven solutions are
designed to address the industry's dynamic needs.
🔹 Ongoing Assessment & Optimization
Onboarding begins at initial contact and lasts one year.
We will assist with surveys
and retention tracking to assess program effectiveness and drive data-driven improvements, ensuring stronger outcomes and higher employee satisfaction.
Impact of Effective Onboarding on Provider Retention:
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Increased Retention Rates:
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A comprehensive onboarding program can improve new hire retention by 82%.
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Reduced Turnover:
Organizations with effective onboarding processes experience lower turnover rates, leading to cost savings and improved patient care continuity.
Enhanced Job Satisfaction:
Providers who undergo formal onboarding processes report higher satisfaction levels. For instance, 73% of physicians and clinicians satisfied with their onboarding had undergone a formal process, compared to only 34% of those dissatisfied.
of clinicians expect a thorough orientation covering job expectations, organizational systems, and protocols.
of respondents consider credentialing a key part of onboarding.
100%
of industry experts believe proper onboarding is crucial to provider satisfaction and retention.
Implementing a structured and supportive onboarding process is essential for improving provider retention and satisfaction, thereby enhancing the overall effectiveness of healthcare organizations.
Onboarding is a team sport – do your team members understand the importance of their role?
CLIENT TESTIMONIALS
My company contracted with Donna to help us develop a comprehensive and cohesive onboarding process. Donna provided onsite training with our management team, which was interactive, engaging, and informative. It allowed our leaders to understand that onboarding is more than just an HR function - it's a team effort that begins at first contact with the candidate and continues through the employee lifecycle. Donna provided outstanding customer service and support throughout the entire process. She has a charming personality and easily relates to everyone she encounters. Her extensive experience in recruiting, onboarding, and healthcare would make her a valuable asset to any organization that needs assistance. I would highly recommend Donna and Ecclestone Onboarding and Integration.
Alan Neushwander
Marketing & Communications Leader | Talent Acquisition, Family Health Care
"Donna is a consummate professional who provided me with the guidance needed to help my organization develop an expert faulty on-boarding process. Additionally, she did it all, “A to Z”; besides providing the guidance and the tools needed, she often rolled up her sleeves and worked side by side with me and my team to get the job done. She did this always with a smile and a positive, motivating, can do attitude. She’s the best."
Anthony Plocharczyk
Clinical Operations Director - Department of Medicine, Duke University
"Donna is dedicated not only to Duke but, to the world of Professional Physician Recruiting and Onboarding. She is passionate, respected, a wonderful resource and has been referred to as the “Godmother” of Physician Onboarding. It has been my pleasure to serve on various boards/committees via our national association, AAPPR and witness her in action. Donna embraces challenge and welcomes the ideas of others – she truly epitomizes the attributes of a great leader and mentor. She is someone you want on your team or in your court."
Kate Rader, CPRP
Assistant Director Office of Academic and Physician Recruitment, UT Southwestern Medical Center
LET'S
CONNECT
Contact
Reach out for a free consultation about how we can collaborate to optimize your onboarding processes.
Meet the Expert Behind Ecclestone Onboarding
At the heart of Ecclestone Onboarding is Donna Ecclestone, CPRP, Principal, a dedicated expert in healthcare onboarding solutions. With a passion for creating seamless transitions and retention-driven strategies, Donna brings industry-leading experience to every client she serves.
In addition to leading Ecclestone Onboarding, she serves as an Advisory Board Member at Intuitive Search Partners, further enhancing her expertise in talent acquisition and strategic workforce integration.